Shipping Information

Thank you for choosing Novarillo! We are committed to providing efficient, reliable, and transparent shipping services. Please review the details below to understand our shipping policy.

Shipping Areas

We currently ship to the following regions:

United States
United Kingdom
Canada
Australia
New Zealand

Free shipping and flat-rate shipping options are available depending on your order total. Other regions are currently not supported.

Processing Time

Order Processing Time: Monday to Friday, within 1–3 business days.
Shipping Time: After processing, estimated delivery time is 7–10 business days.
Total Delivery Time: Approximately 8–13 business days depending on your location.
Service Hours: Monday–Friday, 9:00 AM – 7:00 PM (GMT-8)

Shipping Options

We offer simple and affordable shipping options for all customers:

  • Free Shipping: Enjoy free standard shipping on all orders of $60 and above.

  • Flat Rate Shipping: A $5.99 shipping fee applies to orders under $60.

All orders are processed within 1–3 business days. A tracking number will be provided once your order has been shipped.

Tax Policy

To ensure a smooth shopping experience, Novarillo covers all tax-related costs. Customers will not incur any additional VAT, duties, or customs fees.

Tax Policy Details

Seller’s Responsibility: All applicable taxes—including VAT, customs duties, or any cross-border fees—are fully covered by Novarillo.

Buyer’s Responsibility: You are not required to pay any extra taxes upon delivery. If any tax issues occur, please contact us and we will resolve them promptly.

Tracking Information

Once your order has shipped, you will receive an email with a tracking number. You may track your package at any time. If any tracking issues arise, please contact our support team.

Important Notes

Correct Address: Please ensure that your shipping address is accurate. We are not responsible for delays or lost packages caused by incorrect address information.

Lost or Damaged Packages: If your package is lost or damaged during transit, please contact us immediately for assistance.

Contact Us

If you have any questions regarding shipping, feel free to reach out:
Email: support@thelazycorner.com